Frequently Asked Questions
Everything you need to know about your LILY NAILS ART experience.
How long do LILY NAILS ART press-ons typically last?
With proper nail preparation using our included kit, your press-on nails can last up to 2 weeks with nail glue, or 2-4 days when using our temporary adhesive tabs.
Are the nail sets reusable?
Yes! Our premium handcrafted nails are designed for durability. If you use adhesive tabs, you can easily peel them off and reuse the nails. If using glue, we recommend gently buffing away the dried glue residue from the back of the nail for future use.
How do I find my correct nail size?
We offer a printable sizing guide on our website, or you can purchase a 'Sizing Kit' for the most accurate fit. Alternatively, you can measure the widest part of your natural nail bed in millimeters and match it to our size chart.
What is your return policy?
Due to the hygienic nature of beauty products, we cannot accept returns on opened or used nail sets. However, if your order arrives damaged or incorrect, please contact us within 7 days for a replacement.
How long does shipping take?
Standard processing takes 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days. International shipping times vary by location but usually take 10-21 business days.
Do you offer custom nail designs?
Absolutely! We love bringing your vision to life. Please contact our 'Custom Order' department via the website form with your inspiration images and preferred shape to receive a quote.